Would Your Cyber Insurance Actually Pay Out If Something Happened Today?
Most practices don't find out their coverage has a gap until a claim already gets denied. Take our free 2-minute check — built specifically for medical and dental practices — see exactly where you stand, and get a plan to fix it before your insurer or an OCR audit does.
What Happens When Your IT Provider Doesn't Know Dental or Medical Systems
- 01
$71,000 lost and 4.5 days completely shut down
A dental practice paid this ransom after an attack, then discovered the backup their previous IT provider had set up had never actually been tested... it didn't work when they needed it. Source
Plain language
A backup that 'exists' isn't the same as one that works. This is exactly why we test restores monthly and send you proof, not just a 'backup completed' email.
- 02
"Down for several weeks"
One dental practice owner described their previous IT provider trying to fix networking problems through pure trial-and-error — because that provider had never actually worked with dental systems before. Source
Plain language
A generalist treats your practice like any small business. We don't guess at how your systems work — we already know.
- 03
$269,000 — the average ransomware claim in 2025
The average financial loss per incident last year, and the single most expensive category of cyber insurance claim. Source
Plain language
This is the real number insurers are paying out — or refusing to, if you can't prove you had the right protections.
- 04
Premiums up 40-100% — even without ever being attacked
Insurance carriers are already raising premiums or denying renewal for practices that can't demonstrate basic protections like MFA and tested backups. Source
Plain language
This cost hits at your next renewal, not just after something goes wrong — and it's happening industry-wide right now.
- 05
82% of denied insurance claims were missing one specific thing: MFA
Even practices that pay for cyber insurance are having claims denied because they couldn't prove they had a second login lock in place. Source
Plain language
Having insurance isn't the same as being covered. The gap between the two is almost always one missing, documented control.
"They were amazing and resolved my issue quickly!"
"Great guy to work with. Showed up on time, performed as expected and went above and beyond."
"Great service, great communication. Very patient and considerate of my circumstances."
"I appreciate the support I received from Ryan — knowledgeable, patient, and fixed my problem."
"They were amazing and resolved my issue quickly!"
"Great guy to work with. Showed up on time, performed as expected and went above and beyond."
"Great service, great communication. Very patient and considerate of my circumstances."
"I appreciate the support I received from Ryan — knowledgeable, patient, and fixed my problem."
How we operate
- Every backup, tested — not just takenWe restore a real backup on a schedule and send you the report, so 'the backup ran successfully' is something you can actually see — not just something we tell you.
- The controls your insurer already expectsA second lock on every login, monitoring around the clock, and a written incident response plan — included as standard, not sold as an upsell later.
- We already know your systemsYour EHR, your scheduling software, your imaging platform — not something we're learning for the first time on your practice's dime.
- Response times written into your agreementThe exact time is in writing before you sign — not a vague 'we'll get to it.'
- No lock-in contractsIf it's not working, you're never stuck — full documentation handed over, no drama.
- While Your Practice Sleeps, We Don't24/7 monitoring on everything that matters — no after-hours gap for anything to slip through.
Three steps, roughly two weeks
- 01
Tell us about your setup
Complete the short form below. It takes about two minutes and tells us enough to prepare properly.
- 02
Discovery call & review
A 30-minute call, then we assess your environment against our security and continuity baseline.
- 03
Findings & action plan
You receive the written review and a prioritised 90-day plan. No pressure to sign anything.
Who this is for
A good fit
- Businesses with roughly 10–250 staff who depend on IT daily
- Teams currently supported by one internal person or a break-fix provider
- Organisations facing a compliance, insurance or client security questionnaire
- Leaders who have had a recent outage, near-miss or security scare
- Companies planning growth, a move, or a cloud migration in the next year
Probably not a fit
- Individuals or teams under five people needing one-off device help
- Anyone looking purely for the cheapest hourly rate
- Businesses wanting a provider who only reacts after something breaks
What Bay Area Businesses Are Saying
"Blackhawk MSP gave us the structure and responsiveness we needed. Our team spends less time fighting technology and more time serving clients."
"We've consistently depended on their extensive knowledge and excellent customer service for many years. We implicitly trust their expertise with all our computers, seamlessly supporting our operations worldwide. We're here to stay!"
"Been using their service ongoing for a couple years. If I call, they take control of my computer and before I know it, the problem is resolved. I would not use any other service."
"Their computer support and IT services are fast, reliable, and incredibly professional. Highly recommended for any business looking for top-tier tech support!"
"Blackhawk is my Office365 and BitDefender provider. They always come thru for me when needed."
"Ryan and Stefan are some of the nicest people you'll ever do business with."
"Five stars is not enough. We are very happy to have found Ryan and Blackhawk MSP."
"Very responsive!! Good communication. I've got what I need."
"Blackhawk is my Office365 and BitDefender provider. They always come thru for me when needed."
"Ryan and Stefan are some of the nicest people you'll ever do business with."
"Five stars is not enough. We are very happy to have found Ryan and Blackhawk MSP."
"Very responsive!! Good communication. I've got what I need."
Before you request the review
"Ryan and Stefan are some of the nicest people you'll ever do business with."
"Great guy to work with. Showed up on time, performed as expected and went above and beyond."
"Five stars is not enough. We are very happy to have found Ryan and Blackhawk MSP."
"They were amazing and resolved my issue quickly!"
"Ryan and Stefan are some of the nicest people you'll ever do business with."
"Great guy to work with. Showed up on time, performed as expected and went above and beyond."
"Five stars is not enough. We are very happy to have found Ryan and Blackhawk MSP."
"They were amazing and resolved my issue quickly!"
Find out what your IT setup is actually costing you
Two minutes now for a written review of the risks in your environment and a plan to close them.
Request my free IT risk reviewWould your cyber insurance actually pay out?
Five questions about how your practice protects patient data. You'll get a readiness score, the specific gaps behind it, and what each one means in plain English.
No cost, no obligation — your result appears on screen straight away.
Do you require a second verification step (like a text code or app confirmation) to log into your email, patient records system, or remote access tools?
Five quick questions about how your practice protects patient data.